Kelly puts patients first and genuinely cares about her staff. The team conducts work in accordance with best practice standards, but she recognizes that there are instances where patient care and safe outcomes outweigh our general guidelines; she assesses the patient’s situation and determines how we may best provide support and care in the safest way possible. She prioritizes patients, addresses concerns in a thoughtful manner, and communicates quickly with key stakeholders to avoid any delays in patient care. To communicate changes in our practice and highlight unique patient circumstances or findings, this Clinician sends end-of-the-week emails to the team. She also reviews pertinent information during morning huddles and prints the end-of-the-week email and places them into a binder easily available to the team. This Clinician schedules experts to present information to our team about new devices, equipment, supplies, and best practices; presentations are also offered via Microsoft Teams so staff members can participate from home. This Clinician openly admits that ‘she can’t know everything, but she can enlist the assistance of other experts to share their knowledge and provide training. This Clinician works tirelessly to accommodate staff members’ schedule requests while balancing five different shift timeframes. She ensures that each shift is a mix of employees with different skillsets to promote professional development and growth, while still maintaining a patient-centered focus. To encourage scheduling fairness, she balances holidays and weekend requirements and even keeps a list to track each staff member’s Monday and Friday requirements; she goes above and beyond. This Clinician creates a positive and inviting work environment by bringing a positive attitude to work each day and genuinely getting to know her staff. She is welcoming to new employees and staff members who float to our department and inquiries about their goals and areas of interest. This Clinician deserves this prestigious recognition for all the selfless work she does.