I have had the honor of working with Theresa for many years. She is an exceptional nurse for many reasons. Before our cases even start, she meets with my patients and sets them at ease. She has confidence and kindness that makes my patients feel very comfortable in a scary situation. It is not unusual for my patients to comment on their visit in the hospital and the great care they received from the staff, but Theresa is mentioned in particular many, many times.
Working with Theresa, she is organized and professional. She works exceptionally well with the staff to ensure everything is done appropriately, everything is ready, and the patient is prepared with the utmost care. She has a lot of knowledge and experience and it gives her a unique ability to help trouble shoot a problem and help come up with a solution. My cases are complex and can be stressful. Theresa helps make my day go as smoothly as possible.
More importantly, I know that with Theresa on my team, my patients get the best care possible at Mercy General Hospital. In my mind, working with Theresa is a win-win for me and my patient. She is an extraordinary nurse.