Alison was very professional, compassionate, caring, clean and follows the vision of CHI. My son was in 4 leather restraints, combative, delirious, needing security. She remained calm, explained every step of the way. She answered our non-stop questions and always kept a smile on her face. She kept the room clean and tidy all the time. She eased my family's anxiety, fears and gave us peace. Alison is an outstanding employee. Her smile and knowledge reassured me and my family that our son was going to make it through this stage. She made sure we were all okay and taken care of at all times.