My 91-year-old grandmother was readmitted to Union after her hip replacement. She was admitted to 2EA due to her history of A-fib. Brittney Sampson was so compassionate to my grandmother during her 4-day stay. My grandmother was having very intense pain and then later required frequent bed changes. As a nurse myself, I know she was a heavy patient in Brittney's already busy day. Brittney always took the extra time with my grandma and went out of her way to answer questions of myself and numerous other family members that were present daily. Brittney really took the lead in coordinating her many doctors to get a plan in action for my grandmother and to get her feeling better. Grandma was finally discharged to Providence and is doing well. My whole family was very impressed with Brittney and to thank her from the bottom of our hearts.
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Brittney was truly caring and compassionate. When my mother-in-law was a patient, Brittney answered our questions and if she didn't know she found out from someone who did. She kept us informed on all test results and procedures. She showed genuine concern for her patient's comfort and needs and was quick to provide her or us with anything needed. She understood our concerns and was always willing to help. She is a true asset to UH and we hope she will be acknowledged as such. Thank you, Brittney.