From the moment my dad arrived at ICU, and we were able to be with him it became clear he had a nurse "extraordinaire". Charity seemed to just read his slightest wrinkle as possible discomfort and was busy doing everything possible. She was sensitive to us as a family also, offering anything to make things better. We knew my father could die any moment, but Charity made life in the ICU unit seem more normal, but special. As it slowly sunk into my mind that my father was likely not recovering, Charity's sensitive care to my father eased the transition of losing him. She was so respectful and caring in her manner. I can't imagine how she could have improved our outlook and the situation. After her shift, it never seemed as good. Though others certainly did their job, it never seemed to the capacity of Charity's friendly caring ways. She was so very appreciated! Thank you for encouraging nurses that go beyond the necessary. Thank you!