May 2021
Cheryl
Ryan
,
RN, BSN
Niskayuna Ambulatory Endoscopy and Surgery Center
Albany Medical Center
Albany
,
NY
United States
Cheryl reassured me that I was getting great care and that I would be able to handle any outcome that my surgery may bring.
I had to have surgery and due to the last-minute scheduling of it and I was unable to find someone to come with me. I was alone, nervous, anxious, and generally not feeling well.
Cheryl helped ease these feelings. She reassured me that I was getting great care and that I would be able to handle any outcome that my surgery may bring. She kept me updated when my case was running late and informed me every step of the way.
As a nurse myself, I understand how busy things can be. Cheryl never made me feel unwelcome or like another needy patient. She is a great asset to AMC, the patients she serves, and the nursing profession as a whole.
Cheryl helped ease these feelings. She reassured me that I was getting great care and that I would be able to handle any outcome that my surgery may bring. She kept me updated when my case was running late and informed me every step of the way.
As a nurse myself, I understand how busy things can be. Cheryl never made me feel unwelcome or like another needy patient. She is a great asset to AMC, the patients she serves, and the nursing profession as a whole.