March 2022
Dawn M.
Stevens
,
MSN, RN
Quality Department and Regeneron Infusion Clinic
Holzer Health System
Gallipolis
,
OH
United States
Dawn howed compassion in a trying and anxious time and put the patient first.
My husband and I were both scheduled to have Regeneron infusions for COVID. My husband became very ill the morning of his infusion. He had lower oxygen levels than preferred, was nauseated, and had a high temperature. To put it simply, he was not doing well at all. However, the nurses stuck with us. They gave Tylenol and waited on his temperature to decrease, put him on O2 and waited as he kept his saturation up after removing the oxygen, then fought to get an IV in. Several nurses and nurse practitioners worked hard all day to make sure he was able to receive the infusion. They went above and beyond by making sure he had the best treatment possible, with the hope of keeping him out of the emergency room and hospital. These nurses stayed after hours just for him, and I am so thankful. They showed compassion in a trying and anxious time and put the patient first. They made sure to let me know what his levels were throughout the day and kept one of our daughters informed. One of the nurses even checked on us late that night, which was very kind and shows how much she cares about her patients. We are Blessed and Thankful that within 24 hours, he felt much better, even mowing the lawn the next afternoon.