During my son's admission charge nurse Liz made an active effort to get ahead of every concern and to provide a solution in the most timely manner. One of the things that I noticed earlier on during our admission is that nurse Liz followed up on T’s care even when she went home just to ensure that the things that she had implemented and started were carried through and a solution was provided in a timely manner. At first, I felt bad about her working on her off time to get things handled but then I quickly realized that was just her nature and that’s just how big her heart is for her patients.

I am so grateful to have been cared for by 5 Tower and charged nurse Liz. She is the epitome of what charge a nurse is and should be and I am so thankful that she cared so much to make sure that every aspect of my son's care was addressed, even things that weren’t in her control or that weren’t her responsibility, I still feel that she went above and beyond to get things resolved, addressed and handled. She made some meaningful connections during this admission that I will forever remember.

Charge nurses like you have to know how wonderful you are from a very active mother. I say thank you for all that you do for not only my son but for all of your patients. You are very much appreciated. Your genuineness and sincerity, shrewdness, concern, compassion, and empathy are all greatly appreciated. Not everyone carries those values, so I wanted to take a moment to acknowledge the fact that you are one of the best-charged nurses that I’ve ever had the privilege to work with. Please don’t ever change. There are some critical patients that need you and appreciate all your hard work. T and I say THANK YOU!