May 2021
Hillary
Robinson
,
RN, BSN
6-3
Silver Cross Hospital
New Lenox
,
IL
United States
With Hillary's excellent attention to detail and communication skills, she was able to get the admitting consults at the bedside just in time.
When I came to visit my mom the morning after she was admitted, my mom, K was in bad shape. She was not responding to verbal, physical, or even painful stimuli (this is not my mom’s baseline as she was alert and coherent prior to admission). K has battled stage 4 cancer for what is going on 6 years now. She has never deconditioned this bad, and it was emotionally and physically exhausting to see my mother in this shape. Hillary is a nurse who stood out from the rest. Hillary spent a lot of time educating me and explaining every little detail from medications to the symptoms my mom was experiencing. With her excellent attention to detail and communication skills, she was able to get the admitting consults at the bedside just in time. Had the doctors not have been informed in time, I’m not sure my mom would have made it.
Aside from this, I would also like to point out how greatly I appreciate Hillary advocating for my mother. After numerous IV sticks and realizing my mom’s veins were bad, Hillary advocated and voiced for Infectious Disease to order port access for not only the sake of my mom’s veins but also for adequate medication administration. My mother’s in-hospital Oncologist ordered a palliative/hospice consult, and due to the covid visitor policy, my brother (K’s son) was unable to visit during this difficult time, even after multiple attempts to work out an exception through receptionists and security. I voiced my emotions to Hillary. Shortly after the nursing supervisor walked in, and after I explained what was going on, my brother was allowed a few hours to be with my mom. This was all because Hillary advocated for my mother, time and time again.
Surprisingly enough, my mom recovered, and just before Hillary’s shift ended my mom was opening her eyes and making out some words, which was a miracle considering how disoriented and lethargic she was at the beginning of that day. I truly believe to this day, my mom healed fast because of Hillary’s care and compassion. We will never forget Hillary and we will forever cherish the care that she provided to not only my mom but to me and the rest of my family.
Aside from this, I would also like to point out how greatly I appreciate Hillary advocating for my mother. After numerous IV sticks and realizing my mom’s veins were bad, Hillary advocated and voiced for Infectious Disease to order port access for not only the sake of my mom’s veins but also for adequate medication administration. My mother’s in-hospital Oncologist ordered a palliative/hospice consult, and due to the covid visitor policy, my brother (K’s son) was unable to visit during this difficult time, even after multiple attempts to work out an exception through receptionists and security. I voiced my emotions to Hillary. Shortly after the nursing supervisor walked in, and after I explained what was going on, my brother was allowed a few hours to be with my mom. This was all because Hillary advocated for my mother, time and time again.
Surprisingly enough, my mom recovered, and just before Hillary’s shift ended my mom was opening her eyes and making out some words, which was a miracle considering how disoriented and lethargic she was at the beginning of that day. I truly believe to this day, my mom healed fast because of Hillary’s care and compassion. We will never forget Hillary and we will forever cherish the care that she provided to not only my mom but to me and the rest of my family.