Jamie was recognized by a patient who found herself unexpectedly staying overnight after what was supposed to be a routine stress test. Tired, worried, and feeling unclean, the frustrated patient found herself in the gentle care of Jamie who had brought shampoo to wash the patient's hair herself. This act of kindness transformed this individual from "temperamental" to relaxed and impressed. What seems like a small gesture was nothing short of amazing and massive to this patient. Thank you, Jamie, for your willingness to go above and beyond the excellent medical care you already provide and recognizing the importance of also caring for a patient's emotional well-being.