You know when you step onto the unit if Joanne is working that day. Her laughter fills the infusion room and brightens the day. If she is on vacation, patients are asking for her. Joanne establishes a special bond with her patients and their families. She sits and talks with them and remembers each one's name and profession.

She helped a patient set up their iPad and showed her how to use it. Joanne makes sure her patients are well educated by talking with them and printing out their education materials. She collaborated with the healthcare team to make sure the patient has everything they need to get through each treatment such as anti-nausea medications, correct appointments, etc. Joanne has excellent clinical skills and her peers look to her for her expertise and wisdom. She is an asset to the nursing profession and Hershey.