Kim is a gem! She was never too busy to check and see if my husband or I needed anything. She showed true compassion and caring for our comfort and how we were doing. She made sure to give me directions and demonstrated a technique to give his blood thinner shot to avoid bruising.
Kim never sent someone else in to assist us. She was always there for us. She spent as much time with my husband as he needed and never rushed or embarrassed him. She instilled confidence in him that he could move and walk. She was very encouraging.
Kim was relentless in praising how well he was doing and diligent in making sure he was moving, up in a chair and drinking water. She communicated everything clearly and in "lay terms" when necessary. I asked a million questions and she always answered fully and gladly. At all times she was professional and courteous; knocking before entering, saying, "You are welcome," or "It is my pleasure."
I will definitely be writing the hospital administrator about Kim and several others on the team that we encountered during our stay. The circumstances of being a patient are not always pleasant but often necessary. Kim made it comfortable and safe. We will not hesitate to use Miami Valley Hospital South again and gladly recommend to others.
Thank you, Kim!