Lorenz Sumbong
May 2024
Lorenz
Sumbong
,
BSN, RN
6 West Medical/Surgical
Kaiser Permanente Anaheim Medical Center
Anaheim
,
CA
United States
He started by building a rapport with the patient, talking to him and listening to his concerns. Moreover, Lorenz showed remarkable creativity and resourcefulness in finding ways to connect with the patient. He discovered that the patient played in a band, and so he began singing songs to him during his care.
I am writing to nominate Nurse Lorenz Sumbong, a medical-surgical nurse. Lorenz has demonstrated exceptional care and dedication towards a particular patient with complex medical and psychological needs. As a Med/Surg nurse, Lorenz Sumbong has seen his fair share of challenging patients. However, nothing could have prepared him for the patient he was assigned on this typical day on the job in 6W. The patient was a middle-aged man who had been admitted to the hospital due to non-healing wounds all over his body and extremities. He also had uncontrolled diabetes, which had caused a range of other complications.
From the moment Lorenz met the patient, he knew it was going to be a tough road ahead. The patient was difficult to deal with and refused all the care that was tailored for his medical needs. He fired his entire care team, including the housekeeper, and was extremely demanding about everything being done on his own terms. The patient would yell at the staff and use demeaning and hurtful words. Despite this, Lorenz never once gave up on the patient. He knew that he had a duty to provide the best possible care to all his patients, no matter how difficult they were to deal with.
He started by building a rapport with the patient, talking to him and listening to his concerns. Moreover, Lorenz showed remarkable creativity and resourcefulness in finding ways to connect with the patient. He discovered that the patient played in a band, and so he began singing songs to him during his care. He would excuse himself for fresh air and return to do the work of wound care. This particular wound care was so complex, it would take 3-4 hours to complete. He just couldn't finish his day without giving this patient the care that he humanly deserved. Lorenz encouraged the patient to get involved with his care and made sure that he got his wound care with the help of his colleagues and pain medications. Despite the discomfort, Lorenz remained steadfast in his commitment to providing the highest level of care.
It took a village to carry out the patient's care, but Lorenz played an integral role in ensuring that the patient received the best possible care. He met with the multidisciplinary team to discuss the plan and provided updates. Through his dedication and compassion, Lorenz showed the patient that he was not alone and that he had a support system around him.
In the end, the patient's wounds began to heal slowly with the help of the multidisciplinary team. Although he still had some psychological and social issues, Lorenz continued to provide him with the care he needed. His colleagues and leadership team recognized Lorenz's unwavering commitment to the patient's well-being.
Lorenz's dedication to compassionate care and his ability to connect with difficult patients is truly inspiring. He embodies the spirit of excellence in nursing and is deserving of this recognition.
From the moment Lorenz met the patient, he knew it was going to be a tough road ahead. The patient was difficult to deal with and refused all the care that was tailored for his medical needs. He fired his entire care team, including the housekeeper, and was extremely demanding about everything being done on his own terms. The patient would yell at the staff and use demeaning and hurtful words. Despite this, Lorenz never once gave up on the patient. He knew that he had a duty to provide the best possible care to all his patients, no matter how difficult they were to deal with.
He started by building a rapport with the patient, talking to him and listening to his concerns. Moreover, Lorenz showed remarkable creativity and resourcefulness in finding ways to connect with the patient. He discovered that the patient played in a band, and so he began singing songs to him during his care. He would excuse himself for fresh air and return to do the work of wound care. This particular wound care was so complex, it would take 3-4 hours to complete. He just couldn't finish his day without giving this patient the care that he humanly deserved. Lorenz encouraged the patient to get involved with his care and made sure that he got his wound care with the help of his colleagues and pain medications. Despite the discomfort, Lorenz remained steadfast in his commitment to providing the highest level of care.
It took a village to carry out the patient's care, but Lorenz played an integral role in ensuring that the patient received the best possible care. He met with the multidisciplinary team to discuss the plan and provided updates. Through his dedication and compassion, Lorenz showed the patient that he was not alone and that he had a support system around him.
In the end, the patient's wounds began to heal slowly with the help of the multidisciplinary team. Although he still had some psychological and social issues, Lorenz continued to provide him with the care he needed. His colleagues and leadership team recognized Lorenz's unwavering commitment to the patient's well-being.
Lorenz's dedication to compassionate care and his ability to connect with difficult patients is truly inspiring. He embodies the spirit of excellence in nursing and is deserving of this recognition.