April 2014
Roxanna
Escalante
,
RN
Emergency Department
White Memorial Medical Center
Los Angeles
,
CA
United States

 

 

 

As soon as we arrived in the ER, Roxanna noticed us. She did not waste any time to ask to assist us. She immediately assigned another person to help us and they were able to handle the emergency with a more than satisfactory ending. She was very curteous and professional. - Patient.

Roxanne is a gem. She educated me on what my condition was. Taking the time to explain edema (swelling) and pedal (feet). Wow, I love to learn and have an active role in my care. She also tole me that edema means that the body is "crying for help." I loved her enthusiasm and ability to help me understand. - Patient.