Vickie is a sweet soul. Her kindness is matched by her attention to detail and clinical expertise. She connected with me as a patient to make me feel more human in the cold sterility of a hospital ward. While she may only have 5 biological grandchildren I feel as if in some small way she adopts every Veteran under her care as one of her own. I appreciate her kindness, compassion, explanations, and stories. I didn’t feel like a patient but a sick friend being tended to.​