Viviana is being honored with the DAISY Award for going above and beyond for the patients and families she cares for. Viviana is described by her patients as being sweet and caring. She is also described as being knowledgeable, taking the time to thoroughly explain the answers to all questions asked of her.

In one particular situation, the patient's family felt comforted and relieved when Viviana was taking care of them. They note that she was very patient and never made them feel like a bother. They stated that Viviana did everything she could to make her stay as comfortable as possible. They noted that they "thank God daily" for Viviana.

Viviana is described by her peers as having strength and confidence in her nursing care. She is a team player and always willing to help her co-workers and other units when she can. Her peers feel that she is a vital member of their team and that she has been a great asset to the Women's & Children's Services family.

Because of Viviana's compassionate and caring efforts, her patients experience a level of care that exemplifies the impact nurses have in creating an environment where patients and families feel at home.