I want to recognize Aaryn Ebner, from the Neuro ICU for her clinical skills, compassionate care, exemplary service and continued commitment to excellence.
As a clinician myself, I am so impressed with Aaryn. I am the sister of your patient who had a dissecting aneurysm and SAH and was admitted to the NICU. At a time of emotional vulnerability and sadness, I was amazed by Aaryn's compassion and critical thinking skills. From day one of my sister's stay in the NICU, she explained to me and my family her current clinical condition, what to expect during her stay in the NICU and the things to watch for. She communicated to us in a respectful way, at the same time tending to my sister's needs. Her years of clinical experience are apparent, noting her bedside manner, decision-making skills, and her calmness and constant reassurance to her patient and our family.
All through the days, she was assigned to the care of my sister, she demonstrated compassionate care, getting her up to the toilet several times in a 12-hour shift. With all of my sister's lines and tubing, Aaryn came with the same smile on her face as if was the first time she had helped her that day. On another day, knowing that she had been requesting a soda, Aaryn went to the cafeteria to purchase her one using her own money. She took care of my sister as if she was the only patient in the hospital under her care that shift. She made my family feel respected, informed and reassured; this is an exemplary service! Her commitment to clinical excellence was also noteworthy as evidenced by swab caps on every port of the IV lines, awesome neuro checks and the initiation of early mobility. We also noted that the room was intact and clean. Though this is a small thing, it gives us, the family members, the reflection of a well-cared for family member!
We often refer to the care of a patient as a science and an art, and Aaryn exhibited both!