Acadia M Heider
January 2025
Acadia M
Heider
,
RN
ED
MaineHealth Maine Medical Center Portland
Portland
,
ME
United States

 

 

 

Acadia embodies the qualities of a true healthcare hero, and her actions have undoubtedly had a lasting positive impact on the patient's life.
During a routine shift, Acadia Heider encountered a patient who presented with odd symptoms that may have suggested self-harm and exhibited unusual behavior. Soon after arrival, the patient was flagged for discharge. Something didn’t feel right to Acadia. Acadia trusted her instincts and took the time to engage with the patient, showing genuine concern and empathy. Through her attentive and compassionate approach, she discovered that the patient was experiencing abuse from her significant other, who presented with her and was living in fear.

Acadia acted swiftly and decisively to ensure the patient's safety. She provided immediate emotional support, halted the discharge, and collaborated with the physician team and the patient’s family to develop a comprehensive safety plan for the patient. Her actions included arranging for a safe place for the patient to stay, ensuring that the patient had access to necessary resources and support.

This situation could have easily been overlooked, but Acadia's keen observation and proactive intervention made a significant difference in the patient's life. Her dedication to patient care and ability to act under pressure are commendable. Acadia embodies the qualities of a true healthcare hero, and her actions have undoubtedly had a lasting positive impact on the patient's life.