Our four-year-old daughter was transferred to the University of Maryland and had to undergo surgery to insert a chest tube to recover from complex pneumonia and stayed in the PICU. Our daughter had never been admitted to the hospital and the care that Alexandra Huntress-Reeve provided as her nurse for four days of our stay made a lasting impression. For a four-year-old, our daughter is very astute and quite mature. Alex treated her with the respect and honesty that helped beyond just medicine. Our daughter was not honestly describing her pain and Alex took the time to sit at the edge of her bed and explain how she could and would help her. Our daughter was struggling to take oral medicine and Alex took the time to draw up a medicine chart to use a sticker system. Our daughter was afraid of the parade of “strangers” coming into her room poking and prodding her and Alex drafted a sign to signify that anyone entering needed to respect the patient and explain why they were there and what they were doing prior to doing anything. Alex went above and beyond her job to connect with our daughter and make a scary experience one that she has memories to treasure.