Alicia brings an enormous calm to the patients and families. Her presentation is one of understanding and compassion. She is the type of nurse that will hold your hand and help you calm when it appears as the world is crashing around you. She works with a population that others shun and she is sure to give them total acceptance and respect.

She can hold he hands of the developmental disabled child that has the look of being destroyed by their life situation and it is as if she is pumping new pride into them as her soft voice assures them they will be alright.