Allison was so kind and reassuring to my wife when she was in the ICU. My wife came into the emergency room unresponsive, and she ended up in ICU on a ventilator. When she woke up, she was very fearful as she was still on the ventilator and could not move or speak. Allison bent down and calmly spoke in my wife's ear and told her that she was at the hospital and she was safe. She let her know that I was right next to her and not to be scared. When my wife was moved into a regular room, she told me that Allison had made her feel safe. Allison speaking to her made her fear dissipate, and her reassuring presence kept her calm. Thank you, Allison, for going above and beyond for my wife!