July 2020
Amanda
Hettich
,
BSN, RN
Surgical Trauma
Avera McKennan Hospital & University Health Center
Sioux Falls
,
SD
United States
There are times in life where we need good people to step up and truly shine in their performance. This was exactly what I needed and Amanda delivered! Amanda provided an example of how to treat a surgical patient when she entered the room. From the start, her focus was on me. Her bedside manner, greeting, and the easy conversation was only a precursor to her outstanding continuous care and genuine concern for my wellbeing. Amanda's attention to detail in the form of human kindness and professional nursing skills are what sets her above and beyond in every aspect of my hospital stay. Amanda is tenacious in her approach to patient care, professional in her use of time and resources, and is an example of how to truly care in a world that seems so lacking in true compassion.