Andrew Wuthrich
May 2022
Andrew
Wuthrich
,
MBA, MSN, RN, ONC-NE-BC
Post Anesthesia Care Unit
NYU Langone Orthopedic Hospital
New York
,
NY
United States
He was very kind and attentive. I felt like there were people really listening and hearing me now.
Andrew Wuthrich, came over and heard my story and confirmed that he agreed that I should go home and not to worry, he will make it happen. He was very kind and attentive. I felt like there were people really listening and hearing me now.
***
Andrew does not hesitate to approach patients when they are mad, happy, or sad. He is always ready to help and listen to patients. He assists families and patients in need whether he sees them in the hallway or elsewhere.
As mentioned, Andrew doesn't only assist the staff, he will personally come up to and speak to patients. He is not above grabbing a cup of tea or a warm blanket for a patient. He primarily serves in the leader role as clinical coordinator but he jumps in whenever he sees a nurse or patient who needs help
Andrew connects with patients and families by introducing himself and making sure they are well cared for. He has diffused negative situations and performed service recovery in such a kind, caring, and professional way.
***
Andrew does not hesitate to approach patients when they are mad, happy, or sad. He is always ready to help and listen to patients. He assists families and patients in need whether he sees them in the hallway or elsewhere.
As mentioned, Andrew doesn't only assist the staff, he will personally come up to and speak to patients. He is not above grabbing a cup of tea or a warm blanket for a patient. He primarily serves in the leader role as clinical coordinator but he jumps in whenever he sees a nurse or patient who needs help
Andrew connects with patients and families by introducing himself and making sure they are well cared for. He has diffused negative situations and performed service recovery in such a kind, caring, and professional way.