Ashlee Loehr was incredible from the moment she walked in. My son was scared, confused, and worried about having a needle or shot. She immediately put him at ease. She was empathetic towards both my feelings and his throughout our visit. She had the “Toy Fairy “stop by while we were getting his CT scan, and she was so kind to all of us. She is a valuable asset to the organization and deserves recognition for her friendly, empathetic, and nurturing attitude. I felt impelled to hug her when we were leaving because of how amazing she was with my son during a very scary moment in his life.