Astrid demonstrates all that is right with nursing. She takes the time to get to know the patient on a personal level (and the family too!). Astrid's awesome personality made my Mom's stay at the hospital a pleasant one. Where no one else could get my Mom to eat, Astrid took the time to sit with my Mom and feed her and encouraged her to feed herself. She listened to my Mom when she said her arm was itching and she switched out that brand with another brand and the itching went away. Another example was when she needed to be transported to rehab, the drivers go there a little early and instead of rushing her out the door, Astrid made sure my Mom got to do her morning routine, had some breakfast, and was ready to go before she released her. Her level of professionalism is unmatched. Anytime we asked for an update she was there to give it to us. She would tell us the medical terms and then explained what each one meant in layman's terms. We knew under her supervision my Mom was getting the best possible care. I can't say how much she meant to my Mom. On behalf of my whole family, we want to say THANK YOU, Astrid!