My 6-year-old went into septic shock and was admitted to the PICU. Once his symptoms were under control, we were sent to peds. Brad was our 3rd shift nurse that first day, he came in and was immediately caring and empathetic. He listened to all questions and concerns and then addressed each one. He took my child’s pain seriously and listened to his limits. My child’s IV had seized up and was crying in pain, and Brad carefully checked it, found a leak, and then carefully removed it. He called in the IV team in to replace it, but talked my kid through every step. He went above and beyond to calm our nerves and attend to our needs. Very empathetic guy with a great bedside manner.