On Saturday, my 96-year-old great grandma fell at Walmart and broke her pelvis and tailbone. She was 96 years old and had already expressed being ready to go "home" prior to her fall. While we were at the hospital with her, Bruce was the best nurse. He was very compassionate, considerate, respectful, and patient. He was very attentive to the care and needs of my great-grandma and the family. Bruce went above and beyond the duties of his job and really cared about all of us. My great-grandma said he was "a handsome feller" and rubbed his arm while he held her hand. Bruce definitely made things feel better and more comfortable for us during this very difficult process.