The ED was on Critical Care Diversion, staff was busily tending to patients, several phones were ringing, and multiple EMS Paramedics were calling in additional in-coming traumas. In the midst of this chaos, Candice's unshakably calm demeanor provided the anchor in the storm. How she was able to single-handedly operate a corded phone, an Ascom phone, and the EMS microphone simultaneously while also addressing the staff who walked up to ask her questions was truly an inspiring sight to behold. Having strong and unshakable leaders like Candice instills confidence that we will get through whatever traumatic challenges we face with compassionate excellence.