Caroline, thank you for being such a great patient advocate. In the midst of my uncertainty and concern, you allowed me to voice my worries and reassured me it would be appropriately communicated. Your positive energy and tender care consoled not just my son, but me too!
You set the bar really high for every team member. We genuinely feel that you went above and beyond to make us feel as comfortable, informed, and confident in the care you were providing. You demonstrate through your healing hand what good, therapeutic, and compassionate care truly is. Many times, good stewards aren't recognized as often as recognition is due. I hope you know and feel just how much of a positive difference you made and how much you are appreciated. You do an extraordinary job of representing your unit and your action exhibit just the passion it takes to work in this area of nursing.
Even when my son was on more of an observation level, I never once felt like anyone downplayed his status. This was very important to me. Baby D consistently received the utmost time and attention. Although he can't tell you himself, I know he is as thankful as us for you. He is one of the countless children you will care for in your career, but for us—you are one wonderful nurse that we could never forget.