November 2022
Casey
Drake
,
RN
4 Montvue
Parkwest Medical Center
Knoxville
,
TN
United States
If Casey had not reacted quickly, the results would not have been good.
Casey always went above and beyond to make sure I was comfortable and my needs were met. She was an important advocate between the physicians and me. She checked in with me on arriving for her shift to make sure I was okay and if I needed anything before she left her shift. She made me feel so safe and well taken care of during my stay.
I was having difficulty swallowing and breathing. She immediately started asking questions. We thought it was allergies. She called the physician to see if he would give me some allergy medicine because I have allergy issues sometimes. I remember having this issue with my throat before and realized what was going on. I immediately went to the door of my room and saw her in the hallway. I told her my throat was closing up. She calmly said go lay back down and I will get you help. I went back to my bed and only seconds later the medical response team was in my room along with Casey. I was having an anaphylactic reaction to red dye.
They immediately started Benadryl and steroids. If Casey had not reacted quickly, the results would not have been good. She knows her job very well and does it very well. Her patients are number one as they should be. She is sincere about her patients and it shows. You are very blessed to have her working at your hospital. Casey certainly is my hero. I have not been treated like this in any hospital I have ever been in. She made my stay so much better.
I was having difficulty swallowing and breathing. She immediately started asking questions. We thought it was allergies. She called the physician to see if he would give me some allergy medicine because I have allergy issues sometimes. I remember having this issue with my throat before and realized what was going on. I immediately went to the door of my room and saw her in the hallway. I told her my throat was closing up. She calmly said go lay back down and I will get you help. I went back to my bed and only seconds later the medical response team was in my room along with Casey. I was having an anaphylactic reaction to red dye.
They immediately started Benadryl and steroids. If Casey had not reacted quickly, the results would not have been good. She knows her job very well and does it very well. Her patients are number one as they should be. She is sincere about her patients and it shows. You are very blessed to have her working at your hospital. Casey certainly is my hero. I have not been treated like this in any hospital I have ever been in. She made my stay so much better.