From the moment Cassy Hoffarth walked into our room, her attention to detail and genuine care for our baby were apparent. She didn’t just tend to medical needs; she focused on making us feel valued and supported in every possible way. Whether it was ensuring the smallest detail of care, like routing all the leads around the baby’s diaper, was flawless or explaining each step of the process to ease our anxieties, Cassy demonstrated an unwavering commitment to excellence.

What truly set Cassy apart was her ability to go beyond the expected and bring others light and joy. On one particularly challenging day, Cassie surprised us with several preemie swaddles that other NICU moms had donated. She explained how she found them specially for us because she noticed we’d mentioned the challenges of finding a swaddle for our baby’s size. The swaddles fit our daughter perfectly; she loved being swaddled with these clothes. Her thoughtfulness and attention to such a personal detail brought tears to my eyes – it was a reminder that we weren’t just patients to her, we were people she cared deeply about.

But her care didn’t stop there; Cassy also hand-crafted a set of unique personalized cards for us – each one filled with our daughter's milestones and reminds us of a special date. These cards became treasures for our family, a tangible reminder of her kindness and the bond she created with us. It’s nurses like Cassy who refine what extraordinary care looks like. Her ability to care for both body and soul is a gift, and we are so grateful to have been on the receiving end of her generosity and love.