Claudette is amazing. She's beyond knowledgeable and is willing to help anyone. After I gave birth she went out of her way to come explain everything about NAS to me. But more than all of that she treated my son like her own. I've always felt safe to leave him with her. He looked just as peaceful in her arms as he did in mine. I can't thank her enough.
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Claudette was also recently nominated in the Boston Globe Salute to Nurses
I am the patient care director for Maternal Child Health at Morton Hospital. Claudette Laffan is an extremely skilled clinician in maternity, including labor and delivery, postpartum, but, most importantly, the newborn nursery. She has a passion for taking care of the well and sick newborns. Recently, she has been chosen to be on the Massachusetts state task force for neonatal abstinence syndrome babies. We have a rapidly growing number of NAS babies, who need much loving, specialized care. Claudette works tirelessly in trying to do what is right for the babies and is constantly striving to improve their care. She noted a break in services for the NAS babies in being referred to Head Start, early intervention, and WIC. She identified a gap in practice and communication between DCF and our social service department with delays in reports being shared. Claudette works extra shifts to cover any needs in order to ensure quality safe care for our most vulnerable population. She always is available to teach newer nurses how to score and treat NAS babies. She always has a smile on her face and treats everyone—nurses, physicians, and patients—with the utmost respect. We are so lucky to have her working in our hospital.