Cynthia Christensen
February 2020
Cynthia
Christensen
,
RN
Same Day Surgery
Portneuf Medical Center
Pocatello
,
ID
United States

 

 

 

During her routine introductory interview, Cynthia learned that I was blind and had forgotten to bring my white cane with me to the hospital. When she finished her interview, she came over to me and said she would look for something to substitute for my cane. Several minutes later she returned to the room with a ski pole borrowed from the rehab facility. When she saw the pole was the right size, she then wrapped the whole thing with white tape to duplicate my cane. I used the "cane" for the rest of our stay at the hospital, returning it to the customer information desk as we left. I thought that her praiseworthy level of care should be brought to the attention of her supervisors and the hospital administration. She is a credit to an already commendable nursing staff who did their best to put us at ease during a stressful time.