Cynthia Hensley
September 2018
Cynthia
Hensley
,
BSN, RN
Adult Behavorial Health
Upper Valley Medical Center
Troy
,
OH
United States
When you come in and start your day, Cindy Hensley is always there with a smile or funny anecdote to brighten the day. She shares this awesome personality of hers not only with staff but with our patients as well. She is compassionate in her interactions with our patients, who sometimes can be especially challenging. She really cares what happens to them and will spend time with them consoling or supporting them.
Cindy is happy to share her skills and knowledge with her peers and shares things she learns as she pursues furthering her career in school. She is knowledgeable in performing CIWAs, vitals treatments as well. She advocates for our patients and tries to make sure both the patient and family needs are met. She is not afraid to call the doctor if necessary to get goals met. She is a team player and is always trying to anticipate our needs without having to be asked. She never leaves anyone struggle and is willing to help.
Cindy cares about her staff members as much as her patients and is always willing to lend a helping hand. She is in tune with the little things that make a difference with our patients: a warm blanket, medication, or sometimes just talking and being supportive. She tries to make sure they are comfortable. She is very persistent and can often be stubborn in her beliefs. She always tries to do what is best for our patients.
As far as attention to detail, meeting the emotional and psychological needs of our patients is a given when working in Behavioral Health. Even though our patients can often be a challenging population at times, Cindy does not seem to ever lose her patience with them. She has wonderful communication and de-escalation skills. Her professionalism shines through. Despite continuing her education, caring for her son, and helping with her grandson, Cindy always comes into work with a smile, joke, or funny anecdote to start our day off well. She is truly an exceptional nurse; her patients love her and take her advice to heart. I am very proud to work with Cindy and Premier is lucky to have her.
Cindy is happy to share her skills and knowledge with her peers and shares things she learns as she pursues furthering her career in school. She is knowledgeable in performing CIWAs, vitals treatments as well. She advocates for our patients and tries to make sure both the patient and family needs are met. She is not afraid to call the doctor if necessary to get goals met. She is a team player and is always trying to anticipate our needs without having to be asked. She never leaves anyone struggle and is willing to help.
Cindy cares about her staff members as much as her patients and is always willing to lend a helping hand. She is in tune with the little things that make a difference with our patients: a warm blanket, medication, or sometimes just talking and being supportive. She tries to make sure they are comfortable. She is very persistent and can often be stubborn in her beliefs. She always tries to do what is best for our patients.
As far as attention to detail, meeting the emotional and psychological needs of our patients is a given when working in Behavioral Health. Even though our patients can often be a challenging population at times, Cindy does not seem to ever lose her patience with them. She has wonderful communication and de-escalation skills. Her professionalism shines through. Despite continuing her education, caring for her son, and helping with her grandson, Cindy always comes into work with a smile, joke, or funny anecdote to start our day off well. She is truly an exceptional nurse; her patients love her and take her advice to heart. I am very proud to work with Cindy and Premier is lucky to have her.