Dave was nominated by a patient who said he received exceptional care, and one nurse, Dave, was his favorite. This is why:

When Dave was in the room, I was his focus.

He gave me control, allowing me to make decisions even if it took more time.

He always asked what more he could do for me.

He knew all my pills, really unusual as I have so many.

He answered all my questions and was very knowledgeable.

He took the time to know about me.

He was friendly and conversational, yet very professional.