David Heeps
July 2014
David
Heeps
,
RN
Children's Inpatient Unit
Bradley Hospital
East Providence
,
RI
United States

 

 

 

David seeks new opportunities for professional growth and development by continually asking for new challenges within the organization. David participates in ongoing evaluation and improvement of systems and procedures. He consistently completes all tasks and duties in a manner that enhances organizational priorities within the department while adhering to standards. He makes decisions in accordance with policies and considers the organizational values and ethical aspects while recognizing the importance of each team member and child he advocates for. He treats all patients and families with respect and courtesy in a manner that represents customer service standards.

David demonstrates professionalism at all times. He also demonstrates an understanding of cultural sensitivity while interacting with patients and their families. He is always pleasant and positive in his interactions with patients and families. He addresses all questions and/or concerns that patients and guardians have in a prompt manner, seeking out additional support when/if necessary.

David is frequently acknowledged by children and their families for the extraordinary care he provides. David consistently and proactively engages in clear, respectful, thorough, honest and timely communication with managers, patients, families and visitors. He continues to provide feedback in the moment and is comfortable with the delivery of direct constructive criticism to coworkers to enhance professional growth and assist with best patient outcomes.

David always demonstrates flexibility in response to changing environmental priorities. David is very flexible and accommodating to meet the needs of the organization. He is responsible and accountable for the delivery of care he provides to all patients. He consistently makes himself available; he always offers assistance before being asked and has the ability to anticipate patients' needs by taking an active role on the milieu to complete patient care. He consistently goes above and beyond his assignment, always in a positive and helpful manner. David is extremely supportive of families and shows a great deal of empathy in his interactions.

David consistently provides the highest quality care to children and their families at Bradley Hospital. He consistently demonstrates excellence through extraordinary, compassionate care. David demonstrates excellence in the high quality individualized patient care; he is instrumental in the lives of children as he builds relationships with patients and families that promote trust and are healing in nature. He serves as a role model to many of the children here at Bradley. He continuously contributes towards the mission and values of Bradley Hospital and advocates for best patient outcomes while providing outstanding care to enhance the patient experience.