A patient contacted me to express heartfelt appreciation to Dawn. The patient told me, "Dawn was probably the best nurse I've ever had in my life. She's a genuine, sweet, caring soul." The patient also told me that Dawn advocated for the care she needed both inside our facility and beyond. She let me know that because of the compassion Dawn showed her, she was able to leave here and find the courage she needed to seek out ongoing support and treatment. It’s clear that Dawn's compassion, advocacy, and genuine care contributed to a positive outcome for this patient. It’s not just the technical skill, but the empathy and kindness that Dawn brings to her role, which makes all the difference in the world to those she cares for.