Our hospice nurse, Ms. Denise, truly made my mother's hospice treatment bearable. When we met, we explained that she wanted to be comfortable, laid back, and chill. That's exactly what Ms. Denise gave us. She listened to my concerns, often times addressing fears before we understood them. She was kind, gentle, poised, knowledgeable, and compassionate in the hardest time of my family's life. My mom was able to relinquish control and rest in our care because she felt seen, understood, and heard.