From the moment that our loved one was admitted into Diann's care until the moment he was discharged, Diann went above and beyond the call of duty to provide extraordinary care to both our loved one and our family. Although he was often non-coherent, she listened to every request, acted upon every need and spoke directly to him as though nothing was out of the ordinary. She treated me and the other family members with respect, dignity and compassion and would take time to answer all our questions. Diann may have only been doing her job, but in doing so she touched all of our lives. She is an exceptional example of a caregiver and we could never thank her enough.