January 2024
Eileen S
Hankins
,
BSN, RN
Cardiac ICU
Barnes-Jewish Hospital - BJC Healthcare
St Louis
,
MO
United States
Eileen surpassed all expectations. Her skills were honed to perfection, and her compassion knew no bounds. In her presence, we found solace and tranquility.
We embarked on a grueling journey, enduring a nearly 3-hour drive to seek medical care at Barnes Jewish Hospital in St. Louis, MO. My grandfather, a man of 83 years, bravely underwent not just one but two heart surgeries. The first procedure left us in despair as CPR was performed and lifesaving shocks were administered through pads. It was within the walls of the CICU that we came to know and trust a group of remarkable nurses, but one shone brighter than the rest.
Eileen, oh Eileen, she captured our hearts with her unparalleled competence, unfaltering care, efficiency, and genuine warmth. As a healthcare professional myself, I scrutinized each caregiver, expecting nothing less than excellence. However, Eileen surpassed all expectations. Her skills were honed to perfection, and her compassion knew no bounds. In her presence, we found solace and tranquility.
Amidst the chaos, Eileen prioritized my grandfather's well-being without hesitation, even when other family members attempted to impose their own perceptions on the plan of care. It was in a moment of urgency that I pulled Eileen aside, requesting her expertise. With grace and unwavering compassion, she listened and addressed our concerns, assuaging our fears and finding a way forward that brought us all unity.
During those precarious post-operative days, Eileen was a lifeline for my grandfather. She navigated the intricate web of tubes and lines that were intricately connected to his body, making it all appear effortless. I watched in awe as she diligently explained each procedure, her voice exuding calmness, ensuring that everyone, from the family to the patient, comprehended the intricacies of his care.
When the time came for his second surgery, my heart sought out Eileen again. However, she was PRN status to focus on her family. She has become an integral part of our story, a guardian angel wrapped in the form of an extraordinary nurse. To those residing in this area, I implore you not to take a chance, make it a point to request for Eileen. She possesses an indescribable gift, and her impact on the lives of those she cares for is immeasurable.
Eileen, oh Eileen, she captured our hearts with her unparalleled competence, unfaltering care, efficiency, and genuine warmth. As a healthcare professional myself, I scrutinized each caregiver, expecting nothing less than excellence. However, Eileen surpassed all expectations. Her skills were honed to perfection, and her compassion knew no bounds. In her presence, we found solace and tranquility.
Amidst the chaos, Eileen prioritized my grandfather's well-being without hesitation, even when other family members attempted to impose their own perceptions on the plan of care. It was in a moment of urgency that I pulled Eileen aside, requesting her expertise. With grace and unwavering compassion, she listened and addressed our concerns, assuaging our fears and finding a way forward that brought us all unity.
During those precarious post-operative days, Eileen was a lifeline for my grandfather. She navigated the intricate web of tubes and lines that were intricately connected to his body, making it all appear effortless. I watched in awe as she diligently explained each procedure, her voice exuding calmness, ensuring that everyone, from the family to the patient, comprehended the intricacies of his care.
When the time came for his second surgery, my heart sought out Eileen again. However, she was PRN status to focus on her family. She has become an integral part of our story, a guardian angel wrapped in the form of an extraordinary nurse. To those residing in this area, I implore you not to take a chance, make it a point to request for Eileen. She possesses an indescribable gift, and her impact on the lives of those she cares for is immeasurable.