Esther has been extremely compassionate, willing, and caring and has put her duty of care responsibilities wonderfully ahead of all. She has always gone above and beyond to help us through this difficult time of trying to conceive a baby. With all the emotions that have come through with the treatment, Esther has been an amazing shoulder to lean on. She has shown to be extremely knowledgeable in her role as well as keen to go above and beyond. I don’t feel I would have gone through the treatment I am receiving without her.