Hanna was the first person to welcome me here. She had a big smile and made me feel that I’d be okay. She always has that smile when she comes into check in on me. She encouraged me when she was here. She would always give me a good morning smile and a good night smile. She would always include me in any little thing that was going on. She’d check on me when she didn’t have to. She made me feel like family and was always kind to me.