Heather was my mom's nurse after her open heart surgery. She showed caring and compassion to her and my family. My mom coded and had to be sent back to the CVICU. After the code, Heather made sure we were informed and explained everything to us. While mom was in the CVICU, Heather either called and checked on mom or came down to visit her every day. When we were taken back to 300 East she came again and talked to us even though she was not mom's nurse. She even came in and took mom's vital signs after she gave report after her shift. To top it off, Heather came in on her day off to see mom. Her emotional support and care has been excellent!