Hen's patients describe her as a pleasant and polite nurse—worthy of commendation for her work and full of grace! She is sensitive, calming, and encouraging, arriving at work with all her heart and dedication. Her patients note that her way of caring leaves a lasting impression on them.

Hen was chosen to receive an award of recognition for being a professional nurse with a high level of service awareness, providing a compassionate, kind, and dedicated response to her patients.