After 8 years of providing excellent, compassionate care to patients who were too ill to nominate her, this year Holly received the kind of recognition that will always stand as a highlight in her nursing career. A patient's grateful family member wrote: "Holly was absolutely amazing. She made every family member feel welcome. Her warm hospitality and kind heart made the process of losing our mother more manageable. She explained things that were to be expected in a manner that we could understand. During the last moments of my mother's life, she sat with me, held my hand, and even cried with me. Her warm heart and thoughtful soul are an amazing addition to your team."