Ilka not only provided my grandmother with professional, competent support but also provided very sensitive and encouraging personal support during her stay at the clinic.

When it came to my grandmother's dying process, Ilka was extremely sensitive and dignified in her dealings with her. In addition, she and her team also saw us relatives and calmly explained the stages of death to us so that we were well prepared for every situation. She and her team were friendly, caring people at all times.

They even allowed us to stay overnight in my grandmother’s room. This not only took away our fear of death but also allowed us to find a good and grateful way to deal with it when saying goodbye to my grandmother and in the subsequent grieving process.

Thank you very much for this special support and experience.