I want to shine a light on a remarkable nurse, Ivy, whose compassion and dedication made a world of difference in my healing journey. After enduring a series of traumatic experiences with other medical professionals, I arrived at the Hospital of Providence East feeling not only physically unwell but also overwhelmed with anxiety.

From the moment Ivy entered my room, she made me feel seen and heard. Her respectful demeanor and prompt attention instantly put me at ease. Ivy took the time to listen to my concerns and validate my feelings. She never made me feel “crazy” for seeking help; instead, she treated me with kindness and empathy. In a system that can sometimes overlook the emotional toll of illness, Ivy stands out as a beacon of hope and understanding.

Her unwavering support not only helped me navigate my physical challenges but also alleviated my anxiety, allowing me to focus on my recovery. I am incredibly grateful for the care I received from all the professionals at the Hospital of Providence East, but Ivy truly exemplifies the heart of nursing. She demonstrates a commitment to her patients and the ability to connect on a human level.

Thank you, Ivy, for being an extraordinary nurse and for making a lasting impact on my life. You are a true hero in scrubs!