After my brother’s surgery, Jacqueline was the nurse who called me to provide details on the recovery and discharge process. Once I was in the recovery area, it was busy, and Jacqueline was training another nurse who was new to ASH. Jacqueline was positive, stayed focused (on my brother), and even kept modeling things for the new nurse. As someone who is currently dealing with challenges related to staffing, I recognize genuinely stellar attitudes when I see them. Jacqueline is the type of person I would want to work for my organization.