We have been working with Janelle and our doctor since 2007, seeing the doctor twice a year, but working with Janelle every 90 days for testing, lab results, treatment questions, and countless phone calls throughout the year.
It's not that Janelle does anyone thing spectacularly, but rather she does everything far beyond what you would expect and she does it time and time again, year after year. You can call Janelle with a question, and you will get called back. No need to follow-up. No need to worry about it. You will get called back and probably on the same day. Send an e-mail on MyChart, and it's the same deal. You will get a prompt response. Need help on medications, with insurance prior approvals? Janelle will take care of it with a smile.
It's Janelle's consistency and efficiency in the medical world of extreme complexity; year after year, patient after patient, and with a smile, while always putting the patient at the forefront, that makes her a DAISY Nurse.