My mother was admitted to KGS A&E with a bleed to the brain. She was moved to Majors, where she was under the care of Jason and his team. Jason went the extra mile in explaining her condition and prognosis to us (her three children plus her partner) and prepared us for end-of-life care. He explained the process and made sure she was comfortable, dignified, and pain-free at every step. He worked hard to make sure that our wishes were respected and that she was free from further aggressive interventions. He treated us and my mum with the utmost kindness and care and made sure we were all looked after. He talked to us about caring for our own mental health, which hadn't even occurred to me- and gave us spiritual comfort too. I took heed of his wise counsel long after his shift was over, and in the next few days, it took for our mother to leave us. His efforts made an unbearable situation bearable, and in a haze of grief and upset, he was a beacon of kindness.

I'd also like to commend the compassion and care of the whole Majors department. The NHS has been under such immense pressure over the last few years, and it's genuinely humbling that staff members can be so cheery, compassionate, and kind under the most difficult circumstances. The care we received from KGH will not be forgotten.